Warranty and Shipping
How long is the warranty on your watches?
Each Aldrich Czar timepiece includes a 24 month international warranty for your ultimate peace of mind.
Are your watches waterproof?
All of our watches are tested up to 3ATM water resistant. However, to keep your genuine leather band or steel mesh strap in the best condition, try to avoid getting it too wet or it may cause damage. In addition, never wear your watch in the shower as the combination of hot water, soap or shampoo can over time degrade the rubber gaskets that keep your watch water resistance. They are water resistant, not waterproof.
How long is my order going to take to arrive?
New Zealand Express delivery takes 3 to 5 days. However Without knowing the exact specifics of your location and the products you ordered, it’s difficult to say. We want your order to arrive as soon as possible, consequently we make every effort to ensure this happens! Our shipping policy goes into more detail on this. We offer express postage New Zealand wide and standard free shipping for international shipping. If you need very urgent express international delivery please write to our support team and we will take care of you.
Will duties apply when shipping internationally?
Orders received from outside New Zealand may be subject to customs tariffs, depending on your local authorities. These funds flow exclusively to your local government, leaving Aldrich Czar out of the loop entirely. This means that we neither profit nor are responsible for the payment of any fees arising from the purchase of our products.
How much does shipping cost for my order?
For orders in New Zealand under $120 there is a standard shipping charge of $5 applied at checkout. All products shipped worldwide may incur shipping charges depending on their size and weight. Any promotions or announcements indicating free shipping only apply to orders above $150.